Thank you for choosing Ernesto Hernandez Fieldline . Protecting your privacy is a top priority, and we are committed to responsibly handling your personal information. This Privacy Policy explains the practices governing the collection, use, and sharing of your data when you use our website (the “Site”) and our associated services.
We may collect the following types of information from or about you:
- Personal Identifiable Information: When you create an account, place an order, or subscribe to our communications, we may collect details like your name, email address, phone number, shipping and billing addresses, and payment method information. This data is necessary to fulfill your requests and process transactions.
- Browsing & Behavioral Information: We gather data about how you navigate and interact with the Site, including the products you browse, pages you visit, search terms you use, and the frequency of your visits. This information is collected via cookies, session tokens, and other tracking technologies to better understand user needs.
- User-Submitted Information: Any other data you voluntarily provide, such as feedback, reviews, comments, or information shared through our customer support channels.
We use your information to deliver and improve our services, including:
- Process and fulfill your orders, coordinate shipping, and provide order-related updates.
- Manage your account, respond to your questions, and deliver personalized customer support.
- Send you relevant communications, such as order confirmations, delivery notifications, and account updates (you can opt out of non-transactional marketing emails).
- Tailor your Site experience—for example, showing you products aligned with your interests or saving your preferences for future visits.
- Analyze usage trends, identify areas for improvement, and enhance the Site’s functionality, content, and performance.
We do not sell your personal information to third parties for marketing purposes. We may share your information only in the following scenarios:
- Service Providers: Third-party partners who support our business operations, such as payment processors, shipping companies, marketing tools, and IT providers. These vendors are authorized to use your information solely to perform the services we’ve contracted them for and must maintain its confidentiality.
- Business Transactions: If we undergo a merger, acquisition, sale of all or part of our assets, or other corporate change, your information may be transferred to the relevant third party as part of the transaction.
- Legal Compliance: We may disclose your information to law enforcement, government agencies, or other entities if required by law, court order, or to protect our legal rights, safety, or the safety of others.
Cookies are essential for optimizing your experience on the Site. These small text files are stored on your device to remember your preferences (e.g., language settings), track your interactions, and help us improve the Site’s usability. You can adjust your browser settings to block or delete cookies, but note that some Site features may not function properly without them. For more details on the types of cookies we use, please refer to our Cookie Policy (if applicable).
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data encryption, firewalls, regular security audits, and restricted access to personal data. Despite these efforts, no online platform is completely immune to security risks, and we cannot guarantee absolute security. We will notify you promptly if a data breach occurs that may affect your personal information, as required by applicable law.
Under applicable privacy laws, you have the right to:
- Access the personal information we maintain about you.
- Request corrections to any inaccurate or outdated data.
- Request the deletion of your personal information (subject to legal or operational retention requirements).
- Opt out of receiving marketing communications from us.
To exercise these rights, please contact our support team using the details below.
We may revise this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of the policy and post the revised version on the Site. Your continued use of the Site after the update indicates your acceptance of the new terms. We encourage you to review this policy periodically for any changes.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please reach out to us at:[email protected] Our operations are based in the United States. If you are located in Canada or another country outside the U.S., your personal information will be transferred to and processed in the United States.
By using the Site, you consent to the cross-border transfer of your data. We ensure that your information is protected through contractual agreements with our service providers (e.g., data processing agreements) and technical security measures, ensuring compliance with applicable data protection laws. Canadian customers have the right to access, correct, or request deletion of their personal information in accordance with Canadian privacy legislation—please contact [email protected] to exercise these rights. 
